COVID-19 Isolation Assistance: Lord Baltimore TRI Center

The Lord Baltimore Triage, Respite, and Isolation Center (LBTC)

Updated January 10, 2022

The Lord Baltimore Hotel has been established as a Triage, Respite, and Isolation Center (LBTC) intended to support individuals and families in need of isolation or quarantine for COVID-19 who are experiencing homelessness or who cannot safely isolate where they live. Through a partnership with the Baltimore City Mayor’s Office, Baltimore City Health Department, University of Maryland Medical System, and the Lord Baltimore Hotel, LBTC has a public health mission to prevent the spread of disease amongst vulnerable populations and the community.

For more information, call 443-984-8915. 

Services Offered

Residents at TRI Center will be offered free room and food for the duration of their stay until they are no longer infectious, which is usually about 10 days. A multidisciplinary team ensures resident safety and care coordination. Clinical staff onsite perform health check-ins that include symptom screening and vital signs. Nurse Practitioners provide medical evaluation and triage for residents who need a higher level of care. Case managers are available to ensure residents have a safe discharge location. Transportation is provided to and from the hotel.

COVID Surge Update - LBTC Priority Populations

As we experience a significant surge in COVID-19 cases in Baltimore City, LBTC is continuing to work to meet the needs of our community. 

When LBTC is experiencing near peak resident capacity. In order to maintain isolation space for the most vulnerable groups, a referral prioritization plan is in place. On days where LBTC is experiencing limited room availability and high referral volume, our team will consider acceptance on a case by case basis, utilizing the priority criteria below to gauge need. For all categories, Baltimore area referrals are prioritized.

Priority 1: Individuals who are COVID-19 positive and experiencing homelessness and/or living in a congregate setting (ie. shelter or substance use recovery program) without the ability to isolate on-site

Priority 2: Unvaccinated COVID-19 negative individuals in congregate settings (ie. shelter or substance use recovery program) who have had a high-risk COVID-19 exposure and are in need of quarantine

Priority 3: Individuals living in a home who are COVID-19 positive and are unable to isolate at home

Please continue to refer individuals for COVID-19 isolation and quarantine as usual, and we will communicate with you directly about each referral on days where our capacity is limited. We appreciate your patience as we continue to try to build capacity for additional referrals. 

Referral Process

Referrals may come from hospitals/EDs, shelters/congregate living situations, community-based clinics or agencies, or the general public. Individuals must either speak to the TRI Center logistics specialist or be referred by a hospital/ED- walk-ins are NOT accepted. 

Community referrals:

Individuals looking to see if they or a family member qualify to stay at LBTC should call 443-984-8915, 7 days a week from 8:00am-6:30pm. The onsite clinical team will assess the individual’s need for isolation and perform a safety assessment. If the prospective resident is appropriate, a LBTC logistics specialist will coordinate the transport of the resident to the center.

Hospitals and emergency departments:

Hospitals/EDs should use the referral line for patients being discharged from Emergency Departments or Hospitals at 410-952-8738, 7 days a week from 8:00am-6:30pm.