COVID-19 Isolation Assistance


Updated April 20, 2023

The Baltimore City Health Department and Helping Up Mission partnered in the Winter and Spring 2023 to provide a location for people experiencing homelessness to safely isolate during their COVID-19 infection. The BCHD/HUM Isolation Assistance program for people experiencing homelessness will end on April 30, 2023. April 20, 2023 is the last day to refer clients for isolation assistance.

After April 20, 2023, Helping Up Mission will no longer accept referrals for the COVID-19 isolation program.

Information for Hospitals:

  • If a COVID-positive individual is already engaged in a shelter or residential program, the hospital should contact that program to discuss return to the facility.
  • Hospitals are asked not call the city shelter hotline at this time to refer new Covid-positive clients to shelter.
  • Please proactively disclose a client’s COVID-positive status to shelter and behavioral health providers when discussing placement, to protect staff and clients in congregate living spaces from exposure.

Information for Shelters and Residential Programs:

  • If a shelter or residential behavioral health facility needs guidance after a client has tested positive, they may contact their BCHD COVID Outbreak Investigator.